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FAQ
Quick answers
Where can I find a WinMart store near my hotel?
Use the store finder and enter your hotel address or current area to see nearby WinMart and WinMart+ locations.
What can tourists buy at WinMart?
You can shop for fresh food, snacks, drinks, personal care products, household essentials, and many Vietnamese specialties.
What is the difference between WinMart and WinMart+?
WinMart is a supermarket with a wider product range, while WinMart+ is a smaller neighborhood store designed for quick daily shopping.
Are prices clear at WinMart and WinMart+?
Product prices are displayed on shelf labels or packaging. Promotions and applicable conditions are also shown in store.
What are the opening hours?
Opening hours vary by location. Check the selected store in the store finder for its latest business hours.
Can I pay by international credit card?
Many locations accept major bank cards and contactless payments. Available payment methods may vary by store.
Can I request a VAT invoice?
Please ask the cashier before completing your payment and provide the required invoice information.
Does WinMart have a loyalty program?
Eligible customers can access member benefits and selected promotions. Ask store staff for current registration details.
Does WinMart sell fresh fruit and vegetables?
Yes. WinMart stores carry a selection of fresh fruit, vegetables, meat, seafood, and other daily groceries.
Can I buy ready-to-eat food?
Selected stores offer prepared meals, bakery products, snacks, and drinks for convenient takeaway.
Does WinMart offer home delivery?
Delivery availability depends on your location and the supported shopping channel. Check the service available in your area.
Can I shop online?
Online shopping may be available through supported WinMart channels and delivery partners, depending on your area.
What is the return or exchange policy?
Keep your receipt and bring the product to the store where it was purchased. Eligibility depends on the product condition and store policy.
Can I find imported products at WinMart?
Many stores stock selected imported food, beverages, personal care items, and household products. Selection varies by location.
Can store staff help me in English?
English support varies by location, but store staff will do their best to help you find products and complete your purchase.